Local Reviews & Testimonials for Tri-County Water

Sandra Lemish
Sandra Lemish
19:51 08 Jul 24
Installer was very knowledgeable and polite.
Sheila Dewitt
Sheila Dewitt
19:24 08 Jul 24
Thank you Tri County for great service today!!
Ken Otto
Ken Otto
15:10 05 Jul 24
The serviceman was polite and respectful. The only thing I... would ask is that he could have called to inform us he would be later than the 1-5p window that I arranged on the phone. He arrived at 5:15p. Other than that everything was great.read more
Karen Cravens
Karen Cravens
18:48 30 Jun 24
The young men that came out and installed my system were... very courteous and knowledgeable. They explain things in a way that was easy for me to understand. I would recommend them for anyone else that needs water softener service.read more
Paul Walb
Paul Walb
11:47 20 Jun 24
Tri County Water has been working with us for several years... now. They have good service, account managing, and delivery. Overall I would recommend them to anyone in need of this type of service.read more
Keith Geise
Keith Geise
16:33 05 Jun 24
Delivered salt when they said they would. Delivery person... was very helpful and courteous.read more
Lights Reese
Lights Reese
17:41 20 May 24
When I called on 5-13-24 the lady said yes that they... service my Marlo water softener & I was scheduled for service on 5-15-24. On 5-15 I received a call for Jeff (a sales associate) tried to tell my softener was old & media was cheap & wore out. So I called the office they rescheduled me for 5-20-2024 between 9am & noon. So today the service technician (Dave Watts) showed @ 11:48am serviced, reprogrammed the unit & regenerated the unit and said he thinks it good to go. The service technician was great but the other people gave me the runaround.read more
Sarah Ghast
Sarah Ghast
17:55 09 May 24
The installers are very knowledgeable, they pay attention... to details, they go the extra mile. The installers were early, waited on me, you don’t see early often!! My sales rep wasn’t sure if they could find a way to run the lines, they were creative, thoughtful, considerate of my property. The installers worked well as a team. The installers had great time management, cared about my cats so they didn’t get trapped in the crawl space, that was so kind of them. The installers explained exactly what they did, how the lines were ran. They were very thorough explaining the app and water system to me. The installers were patient and friendly with me while I was completing the paperwork. I feel I had the best installers this company has, they trouble shoot, solved problems unique to my home and got me taken care of!! These installers are unique, we all know how work ethic has become this day and age, they showed up to find away to ensure me as a customer!! I’m so grateful!! I want the health of my family first!! These installers really show customers the quality you’re getting when you go with Tri-county water equipment!!read more
Robert Renfroe
Robert Renfroe
16:13 08 May 24
Fast and great service!
Thomas Havens
Thomas Havens
21:10 07 May 24
Job done quickly and installation neatly done. The tech... did a great job explaining the iron filterread more
Karen Soldner
Karen Soldner
20:38 06 May 24
Service was prompt and professional. Your technician... quickly determine the problem and used the warranty parts sent to me earlier to correct the issue could not be happier with the service and will recommend you to my friends.read more
Brian Baker
Brian Baker
18:51 16 Apr 24
Everyone that I have had contact with at Tri County Water... has been very friendly and professional. The experience of buying a softener and having it installed was what you would hope for - quick and easy. Thank you very much.read more
Dennis Stark
Dennis Stark
14:44 10 Apr 24
Technician was very helpful, reprogrammed the water... softener and was professional. I would definitely recommend David Wattsread more
Barbara Kunberger
Barbara Kunberger
17:35 04 Apr 24
Good service done right pleased
Kathleen Bonar
Kathleen Bonar
14:47 04 Apr 24
They were very efficient and polite
Cathy Parish
Cathy Parish
20:03 02 Apr 24
This is the 2d time Jeff (I think that's his name) has... delivered to us. Have to tell you, it's not easy at all to get the salt to the basement where the softener is. I struggle with one bag but he managed well. Not saying it wasn't a struggle but he was still smiling when he was finished. What a pleasant young man.read more
Elizabeth Wright
Elizabeth Wright
22:36 29 Mar 24
So very happy with my new Water Softener. Matt the salesman... arrived yesterday, I was impressed with the explanation and the system. And, it was installed the next day. Brandon and his side kick (sorry did not get his name) were so professional and showed me what I needed to know and know their job.Love the warranty and that this is a family run business.Highly recommend!Thank you Tri-County Water 💦read more
Greg Kenline
Greg Kenline
13:40 21 Mar 24
I've been with you for 27 years and only havery had one... repair and delivery have been professionalread more
Julie Vanscoder
Julie Vanscoder
15:35 20 Mar 24
Prompt,curious, and everything was explained well and laid... out exactly as described in our quote. Highly recommend.read more
Jessica Anderson
Jessica Anderson
14:30 15 Mar 24
Quick service. No hassle. Great fair prices.
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